Frequently Asked Questions

Have a question before or during your rental? Check out our frequently asked questions or get in touch.

Are your vehicles insured?

All of our vehicles are fully insured, including third-party property damage & third-party bodily injury with $50,000tala in the aggregate. Insurance Excess $2,000tala.

Do you offer services of booking ferry tickets to and from Savaii?

We can pre-book ferry tickets @ $95tala each way plus $30tala service fee. This includes the vehicle plus the driver only.

Delivery fees & times to Airport / Hotels / Resorts and any location upon request.

Our service is available 24 hours a day, and fees apply accordingly to any location outside of the town area. We offer a free delivery and pick-up service for those staying in hotels in the Apia town area and offer delivery to and from our Faleolo Airport for $80 Tala one way.

What are your Monthly Deals?

We offer special rates for long-term rentals with the best prices.

Do you have a Price Beat Guarantee?

Yes, if you find a better and available rate, we will beat it!

Do you offer unlimited mileage?

Yes, all vehicles come with unlimited mileage.

Are there any hidden fees?

No, hidden fees. Rates are inclusive of VAGST and insurance.

What is the Minimum Age requirement to rent a car?

21 years with a full and valid driver's license.

What are the cancellation policies?

Ensure you contact us as soon as you know your plans have changed. In most cases, there will be a surcharge of a one-day deposit.

What are my fuel options?

Your Vehicle is provided with full tank fuel and should be returned full tank. The majority of petrol stations are in Apia, so it is best to plan ahead if you are planning a longer trip.

What are the Bond Options?

There are two options to choose from.Cash Bond of $500tala or we can freeze $500tala onto your Visa | Master | credit card.

Testimonials

by our Happy customers

"I will come to Apia again within this or next year and hire your vehicle. It served me and PNG Ministers as well as delegates well"

CHOGM 2024

"I would like to thank you guys for your excellent service during our shoot. The cleanliness and well maintained vehicles you supplied us were a great help. Thanks to your ever happy crew, dealing with all of my changes. Awesome.I hope to work with yo..."

Survivor Australia 2017

"Coming off of a cruise ship, we had no idea what to do. AA Rental was amazing. We were able to communicate while on the cruise, via email. Arranged an easy spot to get car delivered to us (though it's a hefty walk from ship to end of dock - maybe ..."

Kevin Kelly

""We rented a car for 9 days, organised from NZ. Very good communication. We cannot rate the service more highly! The car was clean and well serviced, the screen washers were full, and they worked, the tyres were good and all the tools were in plac..."

Sue T

"We are so thankful to Charles and the team at AA rentals. We read previous reviews and were quite hesitant to use them however our family’s experience had been amazing. They made it very easy for our family of 6 (kids were fascinated at the fact th..."

Say Less

"Very thankful for the service from AA Rent-a-car. Had to book a car last minute when we landed, and they were able to organise it quickly with no problems whatsoever. Car was a fair price and everything was made clear with an easy airport drop-off. T..."

Sua Sagala

"Thank you AA rental..great service from your staff...I will definitely hire a car from you guys again. Highly recommended..AA++"

Kolopa Gosche

"They were easy and great to deal with. Very transparent with communication and provided a great rental car. We will use your services the next time we are in Samoa and will recommend your service to others. Faafetai tele lava."

Mile Falaniko